Frequently Asked Questions
Everything you need to know about ANAIS &, from our handcrafted treats to delivery, gifting, and ordering.
Everything you need to know about ANAIS &, from our handcrafted treats to delivery, gifting, and ordering.
Our treats are made in our lovely bakery which is based in Farsley, Leeds, in West Yorkshire.
Our treats can be purchased via our online shop. Just click on the Shop tab and select to view our Gift Box Collections or Sharing Box Collections.
We have four ranges to choose from (Classic, Signature, Exquisite or Conscious).
Your order will be tracked and will arrive via DPD. You will receive communications from DPD once it has been despatched from our bakery.
They deliver between 08:00 – 20:00 and your one hour timeslot will be emailed to you on the morning of delivery.
We have grouped our Gift and Sharing Boxes into 4 collections; the Classic collection, the Signature, the Exquisite and our Conscious (vegan) range. All totally delicious and indulgent. See our Shop page for more information.
Each treat box contains 15 individual pieces.
Your treats are presented in a beautiful, keepsake box, complete with a gift message of your choice, if required.
All of our treats will be at their best for 7 days, when stored at room temperature in the gift box they arrive in. Remember to keep the box out of direct sunlight.
You can also freeze them for up to three months if taken out of the box and placed in tupperware. They will keep perfectly.
Our brownies are delicious served warm with vanilla icecream. The Raspberry & Almond Bakewell and Berry Crumbles are also fabulous warmed and served with custard or cream.
You can track your order via our courier DPD. You will have received communication from them once your order has been despatched from our bakery.
If you are still having trouble please email us on hello@anais-and.co.uk and we shall get back to you as soon as possible.
Unfortunately, no. We are primarily an online shop, however next day delivery is available via DPD on all of our gift boxes. You are also able to select next day delivery pre 12pm (noon), if required.
Please visit each product page for full ingredient and allergen lists.
Our products are made with gluten-free flour and no wheat/gluten is present in our bakery.
Please be aware however that all products are made in our bakery where nuts, dairy products, eggs and soya are used.
Our products are not suitable for people with nut allergies as all of our products are baked in the same bakery. However, our bakery is 100% peanut free.
We deliver to most of the UK but do not currently deliver overseas.
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Choose your Anais & treat box, we've got Classic, Signature, Exquisite and Conscious boxes to choose from. Your order is then received in the Anais & bakery
Your order is prepared, packaged and presented in a beautiful keep-sake box, complete with a gift message if required
Your order is delivered via DPD to your chosen address. Please see the Delivery Information page for more details
Unwrap pure indulgence - that divine moment you have been waiting for, brought to you by Anais &
Whether you’re gifting or celebrating, discover our range of luxury bakery treats, delivered straight to your home.